Terme of service

Terms and Conditions

Last Update: February 25, 2025

1. Subject

These terms and conditions govern the contractual relationship between chichicanos and any person wishing to make a purchase on our website contact@chichicanos.shop.

2. Products

Our products are described and presented with the greatest precision. However, minor variations (color, visual) may exist depending on the production series or screens used.

Offers are subject to availability. If a product is out of stock, we will contact you to propose an equivalent product or a refund.

3. Prices

Prices are quoted in euros, inclusive of all taxes.

Delivery charges are specified at the time of order.

We reserve the right to modify our prices at any time, but the rate applied will be the one in force when the order is validated.

4. Order

All orders placed on the site imply acceptance of these terms and conditions.

We reserve the right to refuse an order in the event of a previous dispute or incomplete or fraudulent information.

5. Payment

We accept payment by credit card and other methods available on the site.

Transactions are secured by an encryption system (SSL).

In the event of payment failure, the order may be cancelled.

6. Delivery

Orders are dispatched within 2 to 3 working days and delivered within 6 to 10 days depending on the carrier.

Detailed terms and conditions can be found in our Shipping policy .

7. Right of Withdrawal

In accordance with current legislation, you have 14 days after receipt to exercise your right of withdrawal, without justification.

The product must be returned in new condition and in its original packaging.

You are responsible for return shipping costs, except in the event of an error on our part.

Reimbursement will be made within 14 days of receipt of the return.

8. Returns and Refunds

Full details are provided in our returns policy.

9. Warranty and Liability

Our products are covered by the legal warranties of conformity and against hidden defects.

We cannot be held responsible for any damage linked to the use of the site (interruption of service, intrusion, virus, etc.).

10. Protection of Personal Data

Your information is treated in accordance with our privacy , where you will find your rights of access, rectification, and deletion of data.

11. Intellectual Property Rights

All elements of the Chichicanos LLC site (texts, images, logos, etc.) are protected by intellectual property law.

Any unauthorized reproduction is strictly prohibited.

12. Disputes and Applicable Law

In the event of a dispute, an amicable solution will be preferred. Failing this, the competent courts will be those of Chichicanos LLC registered office.

13. Changes to the Terms and Conditions

We reserve the right to modify these terms and conditions at any time. The version in force at the time of the order will apply.

Contact

If you have any questions, please contact us at contact@chichicanos.shop